In February 1981, R. Penchansky and J. W. Thomas co-authored a publication titled “The concept of access: definition and relationship to consumer satisfaction.” The document was an attempt to describe the “fit” between a patient and the healthcare system using specific...
Jim Szyperski
As someone whose Spanish vocabulary is embarrassingly limited, it is peculiar that this phrase immediately jumped to mind when deciding to write this month’s column. It was a phrase that someone I knew in the late 1970s named Zack used whenever he added a gratuity at restaurants...
Honoring our Veterans by Jim Szyperski
On Veteran’s Day 2021, all of us at Proem would like to express our deepest gratitude for the lives and service of so many Americans who dedicated themselves and sacrificed so much for our country and our freedom. It is a debt we can never...
The state of mental health in America is in crisis and was in crisis before the COVID-19 pandemic. According to the National Institutes of Health, pre-pandemic:
- 1 in 5 Americans suffered from a mental disorder each year,
- 1 in 17 suffered from a serious mental disorder each...
Turning Awareness into Action (Jim Szyperski)
May is upon us, which means it’s Mental Health Month again. I think back to last May when we were still early into the pandemic’s onslaught on our collective brains. The stress, fear, and anxiety of a pandemic; the quarantine and...
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